February to be observed as ‘Sukanya Samriddhi’ month



The Department of Posts will observe February as “Selvamagal Semippu Thittam month” and a campaign for opening of Sukanya Samriddhi accounts will be conducted in all the 11 postal divisions in the central region.

About 2.9 lakh accounts have been opened in the post offices in Central Region so far under the scheme. There are more than 3,500 post offices in the central region.

Special counters would be set up in all 24 head post offices at Chidamabram, Cuddalore, Karur, Kulittalai, Kumbakonam, Melakaveri, Mayiladuturai, Sirkali, Nagapattinam, Tiruvarur, Pattukkottai, Tiruthuraipundi, Pudukkottai, Perambalur, Srirangam, Thuraiyur, Mannargudi, Papanasam, Thanjavur, Lalgudi, Tiruchi, Kallakurichi, Tirukoyilur, and Vriddhachalam.

Institutions such as schools, banks, and government offices can open accounts in bulk and contact the respective Postal Division or call 9443847055 to get the accounts opened on their premises itself.
Under the scheme, accounts can be opened in the name of girls aged below 10 by crediting a minimum amount of Rs. 1,000. Subsequent deposits can be made in multiples of Rs. 100 and a minimum of Rs. 1,000 has to be deposited in the account every financial year.

The maximum amount for a financial year is Rs. 1,50,000, a Postal Department release said.

The interest rate which was 9.1 per cent for 2014-15 has been enhanced to 9.2 per cent for 2015-16, the release added.

National Pension System (NPS) Service Week

Press Information Bureau 
Government of India
Ministry of Finance
29-January-2016 11:35 IST


To mark the completion of two years of statutory status of PFRDA, National Pension System (NPS) Service Week will be observed from 1st February to 6th February, 2016 dedicated to service-orientation towards the subscribers and building awareness and improved information dissemination.

PFRDA would be completing 2 years of its statutory status on February 1, 2016 as the ACT conferring the statutory status to PFRDA was notified on 1st Feb 2014. To mark this occasion, PFRDA in collaboration with all its intermediaries in the National Pension System (NPS), namely the Central and the State Governments nodal offices, POPs, Aggregators, Central Recordkeeping Agency, NPS Trust etc. is observing NPS Service Week from February 1- 6, 2016. This week-long campaign is being dedicated to service-orientation towards the subscribers and aimed at awareness building and improved information dissemination. 

On this occasion, besides sharing of information on the range of functionalities and services now available under the NPS, the subscriber community shall be apprised about the need for constant updation of data/information to enable the system to operate at its optimum service level, so that the intended benefits now available under the new functionalities, can reach all the employees/subscribers under NPS. Besides, the subscribers will also be able to make best use of this opportunity and facilities available therein.
 

Following are some of the activities which may be undertaken by the nodal officers in the proposed NPS Service Week:
 

• Creating awareness about the NPS – Salient features of the scheme, the process of joining it, special efforts to reduce subscribers’ grievances, etc.
 

• Printing and distribution of the subscriber brochure for Govt. Subscribers.
 

• Updation of subscriber details through S2 Form.
 

• Conversion of non IRA to IRA compliant status.
 

• Advising subscribers regarding benefits associated with PRAN being IRA compliant and updation of contact details.
 

• Printing of Transaction Statement for the subscribers and distributing the same on the specific request of the subscriber.
 

• Suitably rewarding/ acknowledging the best performing office/ branch/ person on completion of the NPS Service Week.
 

PFRDA has also advised the CRA (NSDL) in this matter for actively assisting the Nodal Offices, POPs and aggregators in this campaign and for providing necessary guidance and further information to the employee-subscribers. This exercise is likely to help around 95 lakhs subscribers and would be available through more than 2 lakhs of points of interface comprising of Government offices , banks, non- bank Points of Presence and aggregators.
 

On its part, the Pension Fund Regulatory and Development Authority is organizing the 2nd Pension Conclave in Delhi on 4th February 2016 with the theme, “Towards Universal Pension: Coverage, Adequacy and Sustainability”. All the stake holders – POPs, CRA, TB, PFs, Custodian, Nodal Officers etc are expected to participate and share their experiences. PFRDA proposes to use this occasion to acknowledge/ award the best performing banks and Post Offices in mobilization and registration of subscribers under the Atal Pension Yojana up to 31st December 2015 and institute awards for best performing POPs under the Voluntary segment of the National Pension System.

SCSS Death closure procedure within Lockup period in DOP Fiancle

SCSS Death closure procedure within Lockup period in DOP Fiancle

SCSS extension procedure

Refund of SCSS TDS amount in DOP Finacle

Refund of SCSS TDS amount in DOP Finacle

REFUND OF SCSS TDS AMOUNT IN DOP FINACLE

  • As per the DOP norms if the total interest amount on the SCSS principle exceeds Rs 10000/- then an amount of 10% TDS will be deducted.
  • If the TDS amount is deducted for a particular SCSS account then the same can be inquired using the menu HTDTRAN.
  • The total interest amount and TDS amount will be shown as in below figure by invoking the HTDTRAN menu as follows

  

  • If the customer submitted tax form(15G/15H) then we have to enter the same in account level and CIF level as mentioned below.

At CIF level



  • Invoke the menu CMRC then select the function as "Modify" and enter the CIF id of the customer as shown


  • Then click on Go in the next screen select the field tax deducted at source and fill the same with "NOTAX" from the searcher if the customer presents the tax form.

  • Then click on submit and verify the same CIF Id in the supervisor menu.

At Account Level:-

  • Invoke the menu CSCAM then select the function as "modify" and enter the account number as shown below

Then click on Go system will open a new application in the next screen enter the following

  • Enter the column Tax form as "15G/15H"
  • Select the field Tax category as "N-No Tax"  as shown



Then click on Submit and verify the same in the supervisor login

Note:-If any account modification is pending for TDA accounts(SCSS/TD and MIS account) then the system will not generate interest on the due date which can be inquired by using the menu HAFI or Scheduled reports available for System Admin,So immediately verify the account modification done for TDA accounts for smooth functioning.

Procedure for Refund of SCSS Tax in DOP Finacle:-

  • If the customer presented the tax form(15G/15H) even though tax is deducted we have to refund the amount by using the menu HRFTDS.
  • Make sure that tax deducted is not uploaded in the income tax traces before refunding the amount to the customer by using the below procedure.

HRFTDS means Refund TDS

  • Invoke the menu HRFTDS and enter the following fields
  1. Enter the field Report To as "postmaster"
  2. Enter the refund CIF if as __________
  3. Enter the From a/c id __________(SCSS account number)
  4. Enter the To a/c id _________(SCSS account number)
  5. Select Include closed a/c as "yes"
  6. Select Accrued TDS as "Yes"
  7. Select the Tran. Type as "transfer" avoid selecting cash if we select the cash then it will be blocked and there will problem at the time of EOD so select the transaction type as transfer as shown

Then click on "GO" then the system will show the tax deducted in the next enter the Refund a/c id as "postmaster id(SOLid+0340) or Customer SB account" as shown



Then finally click on submit and note that there is no verification for refund of TDS done for SCSS account by the above procedure.

SCSS extension problem in DOP Finacle

SCSS extension problem in DOP Finacle

SCSS EXTENSION PROBLEM IN DOP FINACLE

  • When anyone try to renew the SCSS account sometimes we will get the error as "W0205 - Acct balance [ 99990.00] after lien [ 0] not sufficient for Renewal Amt [ 100000.00]" the same was shown below
  • Even when we close some of the accounts the principle amount is deducting due to excess interest paid to the customer for the quarter December 2014 hence the principle will be less in some of the SCSS accounts which was mentioned by the Infosys help desk.



Root cause of the above problem

  • Infosys help desk team informed that due to excess interest credit in some of SCSS accounts during the interest run batch  run on 31st December 2014, an IAR entry has been made in such accounts so that customer may not close the account without refunding the excess interest. In case of closure, this IAR amount is getting deducted from closure amount but in case customer wants extension, system is not allowing this because the balance amount will not be in multiple of 1000/-.

Solution for the Above problem

  • To allow renewal of such accounts, following procedure should be followed:-
  • Post office first go for renewal and see the amount of IAR entry in the screen and ask depositor to pay this amount as it was excess paid in last quarter. Amount collected should be credited into UCR and receipt be given to customer. Renewal application should be retained. A letter/mail is to be sent to SBCO mentioning the ACG-67 number and amount collected for removing IAR entry.
  • Incharge SBCO will Go to HIARM menu and follow the process mentioned in the enclosed document. Once entry is removed, an intimation should be sent to post office which will renew the account as usual.
  • SBCO Incharge should maintain a register for the IAR entries removed for future reference.
  • Procedure for modifying the IARM entry is as follows

HIARM means Interest Adjustment Register Maintenance

  • This menu is SBCO user menu which is used to modify the interest i.e, excess interest generated can be modified by using this menu.
  • The detailed procedure for modifying the interest is as mentioned below
Steps to Modify IARM entry:

STEP 1:  INVOKE HIARM MENU:



STEP 2: Click on Modify(M-MODIFY) fun code from function list and A/c./Bill/Disbursement  as A-A/Cs


STEP 3: GIVE the CBS account number for A/c./Bill/Disbursement ID field:



STEP 4: Click on GO button




STEP 5: Click the check box for DEL column only for the entry in which remarks is given asDAILY_FACTOR_INT_CORRECTION





STEP 6: Press SUBMIT BUTTON, Result page will come.



  • Follow the above procedure for the list of SCSS accounts which was shared by the Infosys help desk team for which excess interest paid for December-2014.

Procedure for entering tax form for SCSS account in DOP Finacle

Procedure for entering tax form for SCSS account in DOP Finacle

  • As per the DOP norms if the total interest amount on the SCSS principle exceeds Rs 10000/- then an amount of 10% TDS will be deducted.
  • If the TDS amount is deducted for a particular SCSS account then the same can be inquired using the menu HTDTRAN.
  • The total interest amount and TDS amount will be shown as in below figure by invoking the HTDTRAN menu as follows

  

  • If the customer submitted tax form(15G/15H) then we have to enter the same in account level and CIF level as mentioned below.

At CIF level



  • Invoke the menu CMRC then select the function as "Modify" and enter the CIF id of the customer as shown


  • Then click on Go in the next screen select the field tax deducted at source and fill the same with "NOTAX" from the searcher if the customer presents the tax form.

  • Then click on submit and verify the same CIF Id in the supervisor menu.

At Account Level:-

  • Invoke the menu CSCAM then select the function as "modify" and enter the account number as shown below

Then click on Go system will open a new application in the next screen enter the following

  • Enter the column Tax form as "15G/15H"
  • Select the field Tax category as "N-No Tax"  as shown



Then click on Submit and verify the same in the supervisor login

Note:-If any account modification is pending for TDA accounts(SCSS/TD and MIS account) then the system will not generate interest on the due date which can be inquired by using the menu HAFI or Scheduled reports available for System Admin,So immediately verify the account modification done for TDA accounts for smooth functioning.

Procedure to find the unverified SCSS accounts after modification in DOP Finacle

Procedure to find the unverified SCSS accounts after modification in DOP Finacle


  • When a SCSS account is modified it should be verified immediately otherwise the system will not generate the quarter interest for those unverified accounts in DOP Finacle.
  • The procedure to find the unverified SCSS accounts after modification can be traced by using the menu HAFI.
  • The step by step procedure is mentioned below

Step by Step Procedure to find the unverified SCSS accounts after modification

  • Invoke the menu HAFI then the system will show the below mentioned screen


Then in the above screen enter the following details

  1. Enter the SOL ID ___________________
  2. Enter the filed Ref. No.  " Give two blank spaces"
  3. Enter the filed General Ledger Subhead code as "30020" for SCSS General , "30018" for SCSS Defence and "30019" for SCSS VRS.
  4. Select the authorized as "Not authorized"  as mentioned in the below screen shot


Then click on GO then the system will show the list of unverified accounts as mentioned in the below screen shot.




In the above screen shot one can find the list of unverified accounts.



Solution for the above problem

Scenario 1:-

If in the above screen shot if the function is "M"  then it means that modification is done by the counter PA but verification is not done.



Care to be taken by the Supervisor:- 


In the supervisor login invoke the menu CSCAM and verify the accounts immediatley.

Scenario 2 :- 

If in the above screen shot if the funaction is "R"  then it means that Renewal is done (Extended) but not verified as shown in the figure.



Care to be taken by the Supervisor:-

In the Supervisor invoke the menu HTDREN and verify the accounts immediately.

Scenario 3:-

If in the above screen if the function is "Z" then it means that closure attempeted by the user but not verified as mentioned in the below screen shot



Care to be Taken by the Supervisor:- 


In the Supervisor login invoke the menu HCAACVTD and either cancel the closure or verify the closureaccording to the customer willingness.



Note :- For all TD/SCSS/MIS/SB/PPF accounts immediately after modification verification should be done by the supervisot otherwise system will not generate the ineterst as there are unverified records for those accounts hence verify all those accounts immediatley to overcome the non generation of interest by the system.

NSS 87 withdrawal procedure in DOP Finacle

NSS 87 withdrawal procedure in DOP Finacle

NSS 87 WITHDRAWAL PROCEDURE IN DOP FINACLE

  • NSS 87 is a discontinued scheme in DOP i.e., for a discontinued scheme in general we don't accept any deposits(credit transactions).
  • For withdrawal in an NSS 87 account the eligibility criteria is 50% of preceding 4th financial year value from the current financial year and in between if any withdrawals have been taken then we have to less that amount i.e., whichever is less amount.
  • The maximum withdrawal eligibility for the customers 65 years and above (i.e., 15H customers) is 240000/-(two lakhs forty thousand only).
  • The maximum withdrawal eligibility for the customers below 65 years (i.e., 15G customers) is 160000/-(one lakh sixty thousand only) for Male customers and 190000/-(one lakh ninety thousand only) for Female customers as per the DOP SB orders.
  • Only 1 withdrawal is allowed per financial year.
  • If the amount of withdrawal is less than 2500/- then their will be no tax and if the amount is 2500/- and above then their will be 20% tax on the amount of withdrawal.If the customer provides 15G/15H then their will be no tax irrespective amount.
  • Mode of disbursement can be cash,cheque or SB transfer as per need.

Step by Step Procedure in DOP Finacle

  • There are two ways of disbursement of NSS 87 withdrawal amount in general in DOP finacle they are
  1. BY USING CASH
  2. BY TRANSFER( Either Cheque or SB Transfer)

BY USING CASH

  • NSS 87 withdrawal by Cash mode can be done by using the menu CTM but make sure if the customer presents 15G/15H then update the same in the account modification menu CASBAM and verify then only proceed with CTM
  • Invoke the menu CASBAM and select the function as Modify then enter the account number as shown 





Then click on Submit and verify the same in the supervisor.
  • Then in the next step invoke the menu CTM and select the function as Add and function type as Withdraw as shown


Then click on Go then in the next screen and enter the account number and amount as shown in the figure



Then click on Post and verify the same in the supervisor login.

By Transfer Mode

  • In order to disburse the NSS 87 withdrawal amount by using transfer mode either to SB account or postmaster account.
  • Invoke the menu CXFER and select the function as Add and Transaction type as Customer Induced as shown



Then click on GO then enter the Debit account id as NSS 87 account id ,Credit account id as postmaster account id or SB account id and amount as shown in the figure



Then click on Post then the system will generate the the transaction id note it and verify the same in the supervisor login.

Solution for error in verification of certificates

Solution for error in verification of certificates

ERROR IN VERIFYING THE CERTIFICATES(NSC/KVP)

   Usually when we try to verify the NSC\KVP sometimes very common error we will face is as shown


The transactions will be in entered state but when we invoke NSC verification menu(CSCOAACV) we will generally get the said error dont be panic at this stage we have solution for this i.e., the menu is HOAACVTD this is a product menu give the account id you can find it in entered level (use HFTI) and give this account numbers individually and verify each one of them by visiting all the tabs even if you miss one tab system will clearly shows the error to visit that corresponding tab.Even after verification the transactions will be in entered level but account will be in verified state so post them in the teller(using HTM) and verify the same transactions in the supervisor this will solve the issue.

Finacle : Transfer of accounts / certificates between finacle CBS and non finacle CBS Post Offices.

Finacle : Transfer of accounts / certificates between finacle CBS and non finacle CBS Post Offices.

Transfer of accounts / certificates between finacle CBS and non finacle CBS Post Offices.


Transfer of accounts/certificates between finacle CBS and non finacle CBS Post Offices.

In Sanchay Post, there is a provision to transfer any account to any post office and it generates Advice of Transfer along with Transfer Journals. Certificates issued by other offices can be discharged under the option Discharged at Other Offices after verification. 

• In Finacle CBS application, the account can be transferred to any CBS post office only.

• Similarly, non CBS post office can transfer account/certificate to Non CBS post Office only. 

• In Finacle CBS Application, there is no need to generate any AT or Transfer General or do the pairing. 

• Only, the post office, after satisfying the genuiness of depositor, has to change the home SOL (Post Office) of the account and account will be transferred instantly. 

• A report can be generated showing accounts transferred from one SOL to another in all CBS post offices.

• Certificates issued from non CBS Post Offices cannot be discharged at CBS Post Offices.

• Certificates issued from CBS post offices can be discharged at any CBS post office by changing the home SOL of the certificates.

• PPF and SCSS accounts can be transferred IN and Out from CBS post offices to Banks and from Banks to Post Office.

Error while verifying the Opening of Certificates in DOP Finacle

Error while verifying the Opening of Certificates in DOP Finacle

ERROR WHILE VERIFYING THE  OPENING OF CERTIFICATES IN DOP FINACLE:-

  • In finacle when we are trying to verify the opening of certificates(NSC\KVP) then the system sometimes will throw an error "Cheque book not issued " and the verification will not go further as shown in the figure


As you can see from the above figure verification is not allowed.

Solution:- 

     For the above problem for suppose you have issued the NSC/KVP for Rs 50000/- then the system will generate the 5 transactions which will be in Entered level but for the first transaction the system will include the cheque number as shown in the below figure 




 
  1. In the above example chq no 533271 is not available for debit SB account hence note this transaction id and delete in HTM by selecting the function Delete enter the transaction id and submit. Note the credit account number also by clicking on record 2 which belongs to the NSC registration number.
  2. In the next step go for verification of Certificates by using the menu CSCOAACV and verify in the supervisor the said registration number will be verified  with 40000/- only as we deleted 10000/- for the noted credit account in the previous step.Logic is the deleted transaction will be verified with "0" amount what we deleted in step1.
  3. Now we have to credit the amount but before this step issue the cheque by using HICHB issue and verify in the supervisor.
  4. but for the deleted transaction we have to re- enter the amount by using the menu HTM Select function add,transaction type as Customer induced then enter debit SB account,amount as 10000/-and credit into NSC account as noted in the step1.
  5. Now in the last step inquire the no of accounts for that customer using the menu HCRV.

So before issuing the Certificates make sure that the given cheque number by the customer is issued for SB account of that customer which you are debiting for opening a certificate in order to overcome the above error.

Duplicate Certificates in DOP Finacle

Duplicate Certificates in DOP Finacle

DUPLICATE CERTIFICATES IN DOP FINACLE

Scenario

  • When the NSC/KVP customer lost his/her certificate then the customer applies for duplicate certificates, What is the procedure for issuing the duplicate certificates in DOP Finacle ? How to deal this is explained step by step.
  • Ensure that the sanction completed from the sanctioning authority before issuing the duplicate certificate.
  • Note that issue of duplicate certificate is permitted only to postmaster logion

Step by Step Procedure for issuing the Duplicate certificates in DOP Finacle

  • There are 2 steps for the process of issuing the duplicate certificates in DOP Finacle they are mentioned as follows
  1. Take the inventory from the external source(i.e., ZZ-EXT to DL-DL) and give the inventory to postmaster user id (DL-DL to EM-Postmaster id)
  2. Issue the certificates after taking the inventory using the menu option HDUDRP which is the postmaster menu.

Step1:-

Inventory movement from the external to employee

  • Take the inventory from the external source using the menu option HIMC from the external source to double lock i.e., ZZ-EXT to DL-DL and verify the same in the same user id.
  • Now move the inventory from double lock (DL-DL) to employee i.e., to the postmaster user id.(EM-postmaster user id)
  • The detailed procedure for inventory movement in DOP Fiancle click here
  • Make sure that after printing 1st set i.e., 1st customer duplicate certificates take the next set of duplicates certificates in order to overcome the overlapping of the certificates in the system i..e, if there are 2 sets of duplicate certificates complete the 1 set printing then after only take the 2nd set to print the duplicate certificates.

Step 2:-

Printing of Duplicate Certificates

  • The menu option used for printing the duplicate certificates in DOP Finacle is HDUDRP

HDUDRP means Deposit Receipt Print[Duplicate]

  • This is postmaster menu
  • Invoke the menu HDUDRP then enter the CIF id as shown

Then click on Go then the system will display the list of certificates available for the customer as shown in the figure



Then click on Accept then the system will show the new certificate which we have taken in the inventory as shown


 
Then click on Submit then the system will display the details to be printed on the certificate as shown


Then click on print then the system will display the printer options as shown



Then click on print then the system will ask confirmation on printing the certificate as shown in the figure


Repeat the same procedure for all the certificates then finally after printing all the certificates the system will display the message "the deposit receipts printed successfully" as shown



Certificates discharge error in DOP Finacle

Certificates discharge error in DOP Finacle

CERTIFICATES DISCHARGE ERROR IN DOP FINACLE

  • When we close the KVP or NSC certificate then we will face the error " A/C balance is not equal to Repayment account"
  • This error usually we face when we try to discharge the certificates by using the bulk closure option i.e., CNSBCV.
  • This is a technical error this should be handled at the back end by the Help Desk team.
  • The error can be viewed in HPR(PRint Report) menu as shown in the below figure



  • Raise the ticket  for the above problematic accounts with the Infosys HD(Help Desk) team.

Solution for the above problem:-

  • Infosys HD team will correct the balance and then they will inform to execute the command HUHNU (This menu is accessible to CEPT team only.
  • CEPT team will run the command HUHNU for the problematic accounts.
  • Then after this step user can discharge the certificate and verify in the supervisor. 

Certificates printing (No records fetched) error in DOP Finacle

Certificates printing (No records fetched) error in DOP Finacle

CERTIFICATES PRINTING ERROR IN DOP FINACLE

  • In DOP we have two types of certificates categories at present they are NSC( National Savings Certificate) and KVP ( Kisan Vikas Patra )
  •  In DOP Finacle application after issuing the certificates we have to print the certificatescompulsarily in order to deduct the stock in the application.
  • If anyone forget to print the certificates then in the Finacle application stock will not be deducted hence make a practise to print the certificates immediately after issuing the certificates in order to eradicate the printing issues.
  • For printing of certificates in DOP Finacle application the menu option is HDRP (Deposit Receipt Print).
  • When we try print the certificates using the menu HDRP sometimes we get an error as "FER000238-No Records were fetched "
  • The screen shot of the error will appear as mentioned in the below figure



Solution for the above problem

   The above problem can be occurred due to the following below mentioned reasons
  1. By default the account statement option at the opening of certificates will be "R-Deposit Receipt" , but if the user selected the account statement option as "Passbook" then the above mentioned error will occur i.e., the system will throw the menitoned error at the time of printing.Hence kindly invoke the menu CSCACM(Modification after verificaton menu )  and change the account statement option to "R-Deposit Receipt" and verify in the supervisor.For reference find the screen shot mentioned below 

2.  If any modification is done for the Certificates accounts before printing then also the system will throw the said error while printing.This can be inquired using the menu HAFI (Audit FIle Inquiry ) by using the following process mentioned below.

 Invoke the menu HAFI and enter the following 
Enter the A/c ID _______________________
Select the Authorized as "Not authorized" as mentioned in the below figure



 Then click on Go then the system will show the account is modified but not verified.
For this then verify the account modification by using the menu CSCACM(Modification after verificaton menu ) and then print the certificates.


  • If anyone face the problem even after verifiying the above said remedies then we have to escalate the issue to Infosys Helpdesk team for analysis at the background level.

Person to person transfer of certificates in DOP Finacle

Person to person transfer of certificates in DOP Finacle

PERSON TO PERSON TRANSFER OF CERTIFICATES IN DOP FINACLE

  • In DOP we can transfer the certificates (NSC and KVP) from one person to another person.
  • As per the SB oder 05/2014 point numbers (xi) and (xii) we can transfer the certificates both KVP and NSC from one person to another person in DOP Finacle.
  • Certificates can be transferred only once from date of issue to date of maturity.
  • At the time of transfer of certificates from one person to another, old certificates will not be discharged, Name of the holder shall be rounded and name of the new holder shall be written on the old certificate and purhcase application(in case of non CBS post offices) under dated signatures of the authorized postmaster with his designation stamp and date stamp of post office.
  • Generally in DOP we will transfer the certificates from one person to another person when invester is offering the certificates as gift or in case of deceased depositor(investor) and the nominee willing to continue the certificates.
  • The procedure for transferring the certificates from one person to another person is mentioned below
  1. In DOP Finacle CIF is to be created for the new customers.(Use menu CCRC)
  2. Before creating a new CIF, a de-dupe check has to be made for checking about the existence of the customer.(use the menu CDEDUP)
  3. New CIF is to be created to the new customer whose name is going to be added or in whose name certifcates are going to be transferred.
  4. New CIF is to be attached with the existing accounts created against certificates.This is required to be done for each certificate.( use the menu HCCA i.e., merging the CIF).
  5. On the physical certificate, name of the old certicate has to be rounded and name of the new customer to be added uner dated signature of Supervisor.
  6. In case of Single to Joint, name of the new customer is to be added on the existing certifcates.

Procedure to attach the CIF for the existing accounts against certificates

  • In order to attach the CIF for the existing accounts use the menu HCCA
  • HCCA stands for Change CIF Id ofA/c ( Merging the CIF id)
  • Invoke the menu HCCA then the system will display the below screen



Then slect the function as "Modify" as shown in the figure and enter the account number as shown in the figure


Then click on GO then the system will display the below mentioned screen and do the changes as mentioned below
In new CIF ID column system will show old CIF id remove it and enter new CIF ID
Select Modify A/c Name as "YES"
Select Reason code from the searcher as T(T-Transfer of certificates)  as shown



Then click on Submit and verify in the supervisor using the same menu HCCA.